Question 1

When are you open?

Accepted Answer

During the winter ski season, lifts are open 9:00 – 4:00pm on weekdays and 8:00 – 4:00pm weekends and holidays. During the summer and for retail, dining, and other activities, individual hours vary by outlet.

Question 2

What kind of fishing is available at Windham Mountain Club?

Accepted Answer

Windham Mountain Club is a members-only resort focused on skiing, spa, and summer water activities. Fishing is not a primary focus of the operation.

Question 3

Where do I park at Windham Mountain Club?

Accepted Answer

Parking is free at Windham Mountain Club. There are a variety of lots and there is also a complimentary shuttle that runs daily between parking lots. On weekends and holidays, we also offer valet parking.

Question 4

What species can be caught near Windham Mountain Club?

Accepted Answer

While fishing is not a primary focus at Windham Mountain Club, the surrounding Catskill Mountains and Hudson River offer opportunities for freshwater species.

Question 5

Do you have EV charging stations?

Accepted Answer

Yes, there are twelve EV charging spots located in the upper parking lot, closest to the Lodge.

Question 6

What are the main activities offered at Windham Mountain Club?

Accepted Answer

Windham Mountain Club offers ski access, spa facilities, and summer water activities such as on the Hudson River. It also provides hiking and other mountain-based recreation.

Question 7

Where is the Snow Tubing Park?

Accepted Answer

The Snow Tubing Park is located at 360 Co Rd 12, Windham, NY 12496, about a mile and a half down the road from the Lodge. There is parking on site.

Question 8

Where is Windham Mountain Club located?

Accepted Answer

Windham Mountain Club is located in the Catskill Mountains near Windham, New York.

Question 9

Do you allow uphill during the winter?

Accepted Answer

Yes, learn more about our uphill policy here.

Question 10

Does Windham Mountain Club offer lodging and meals?

Accepted Answer

Windham Mountain Club is a members-only resort that provides amenities for its members, which may include lodging and dining options. Specifics would depend on membership level and availability.

Question 11

Can I hike on property during the summer?

Accepted Answer

Yes, Windham Mountain Club allows hiking during the summer at your own risk. Please sign in at our kiosk outside located next to the Whiteway Express Quad (D-Lift).

Question 12

Do you offer boot fitting and/or ski tuning?

Accepted Answer

Yes, boot fitting and tuning services are available at The Shop on the second floor of the Lodge.

Question 13

Can I cancel or reschedule lift tickets?

Accepted Answer

Guests can cancel their winter product reservations (lift tickets, lessons, rentals, and snow tubing) up to 14 days before their arrival for a full refund to their original form of payment by calling Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing info@windhammountainclub.com.

Cancellations within 14 days of the winter product start date are non-refundable. Tickets unable to be used on the designated day of issuance at purchase may be used on another day during the 25/26 winter season; guests will be responsible for any difference in product price for rescheduled days and are subject to a $35 change fee.

Your two-day or three-day lift ticket corresponds with the specific dates you selected and must be used on the selected start date. Guests wishing to reschedule all days of a multi-day lift ticket may do so, subject to availability and cancellation/change policy by contacting Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing info@windhammountainclub.com. Guests who choose not to use all days of their lift product forfeit the unused day(s) and will not receive a refund. Cancellations or returns for "day two" or "day three" of multi-day lift tickets are not permitted.

Rescheduling of day tickets must take place before the close of business the day prior to the original purchased day. No "day-of" rescheduling may occur, so plan ahead. Ticket availability is subject to capacity restrictions. If rescheduling is not completed in the proper timeframe, tickets will be considered expired. Expired tickets hold no value and will not be honored. All lift tickets expire at the end of the 25/26 winter season.

Question 14

Do you have a Skyride?

Accepted Answer

Windham Mountain Club is not currently offering Skyrides. Guests may book lift access for private events.

Question 15

How do I check to see if there is availability on the days I want to ski/ride?

Accepted Answer

Please click here for ticket availability and purchasing.

Ticket availability is subject to capacity restrictions. If rescheduling is not completed in the proper time frame, tickets will be considered expired. Expired tickets hold no value and will not be honored. All lift tickets expire at the end of the 25/26 winter season.

Question 16

Where can I pick up my lift ticket?

Accepted Answer

To get you out on the mountain quicker this winter we've installed Lift Ticket Pick-Up Boxes at the following locations:
- Outside The Lodge building (1/2 hour prior to lift opening)
- Inside The Shop, 2nd floor of The Lodge (8am – 5pm)
Scan the QR code from your online order to receive your RFID card (lift ticket) at the pick-up box. If you do not have a QR code, stop into the pass office to get your ticket printed.

Question 17

Where do I put my lift ticket?

Accepted Answer

Lift Tickets and Passes should be carried on the left side of the rider's body in an area free from cell phones, credit cards, or other items that may interfere with the RFID scanning process. Please be sure to remove other ski pass media from your person prior to visiting.

Question 18

Why is WMC encouraging purchasing lift tickets in advance?

Accepted Answer

Purchasing tickets in advance enables guests to skip the ticket office lines and head directly to the lift!

Windham Mountain Club remains committed to providing an elevated on-mountain experience for all guests and capacity will once again be managed for the 25/26 winter season. By limiting the number of tickets sold per day, we're able to provide an elevated experience.

Question 19

How far in advance do I need to purchase my lift tickets?

Accepted Answer

There is no set time frame. The best way to stay up-to-date on ticket availability is by monitoring the ticket availability calendar here.

Question 20

Are lift tickets transferable?

Accepted Answer

No. Lift Tickets are day-specific and non-transferable.

Question 21

Can I purchase a Skyride for sightseeing?

Accepted Answer

No, Skyride tickets are not available during the winter season.

Question 22

Do I need a lift ticket if I'm only going to ride the magic carpets?

Accepted Answer

Yes. All magic carpets are conveyor lifts and require the purchase of a Windham Mountain Club ticket.

Question 23

Can I buy tickets in person at the window on the day of my visit?

Accepted Answer

Yes, pending ticket availability. If Windham Mountain Club has reached capacity, no walk-up tickets will be sold. All walk-up tickets are charged the highest daily price. We strongly encourage guests to purchase in advance, online, prior to visiting. Ticket availability is subject to change at any moment and certain dates will sell out.

Question 24

What happens if there are no tickets available on the day of my desired visit?

Accepted Answer

If the day desired to visit indicates that tickets are no longer available, we encourage guests to continue to check the availability calendar as tickets may become available. Guests staying at The Outpost will always have access to tickets, even on sold-out days.

Question 25

How do I purchase tickets for a child who is 6 or under?

Accepted Answer

6 & under tickets are not available for online purchase, however they can be purchased in person any day of the season with a qualifying adult ticket or pass. 6 & Under tickets are available at a rate of $45, plus a $5 RFID media fee if you do not already have a card. Children must be present at time of purchase.

Question 26

I can no longer visit on the day I originally purchased. Can I reschedule my lift ticket?

Accepted Answer

Guests can cancel their winter product reservations (lift tickets, lessons, rentals, and snow tubing) up to 14 days before their arrival for a full refund to their original form of payment by calling Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing info@windhammountainclub.com.

Cancellations within 14 days of the winter product start date are non-refundable. Tickets unable to be used on the designated day of issuance at purchase may be used on another day during the 25/26 winter season; guests will be responsible for any difference in product price for rescheduled days and are subject to a $35 change fee.

Your two-day or three-day lift ticket corresponds with the specific dates you selected and must be used on the selected start date. Guests wishing to reschedule all days of a multi-day lift ticket may do so, subject to availability and cancellation/change policy by contacting Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing info@windhammountainclub.com. Guests who choose not to use all days of their lift product forfeit the unused day(s) and will not receive a refund. Cancellations or returns for "day two" or "day three" of multi-day lift tickets are not permitted.

Rescheduling of day tickets must take place before the close of business the day prior to the original purchased day. No "day-of" rescheduling may occur, so plan ahead. Ticket availability is subject to capacity restrictions. If rescheduling is not completed in the proper timeframe, tickets will be considered expired. Expired tickets hold no value and will not be honored. All lift tickets expire at the end of the 25/26 winter season.

Question 27

WMC & Ikon Pass Partnership Update?

Accepted Answer

Windham Mountain Club is no longer a partner of Ikon Pass. We do not honor the Ikon Pass, including the Session Pass, any longer. For daily lift tickets and season passes, please visit our online shop here.

Question 28

What fishing gear do you provide?

Accepted Answer

Cast in tranquil mountain waters with expert guides and premium equipment for anglers of all levels. Immerse yourself in the peaceful art of fly fishing in the storied streams of the Catskills, the birthplace of American dry fly fishing. Expert guides help novice and experienced anglers alike enhance technique and cast for brown and rainbow trout.

Question 29

Where are the lodging packages available?

Accepted Answer

You can enjoy our Fly Fishing Excursion while lodging with us. Stay to experience all that Windham has to offer and gain access to select Member amenities.

Windham Mountain Club

Why book

At a glance

Amenities & features

Amenities

Activities

Fishing styles

Water types

Seasons

Skill level

Best for

Climate

Lodging style

What's included

Included

Not included

Trip planning

Where you are

Nearby waters

Nearby destinations

Frequently asked

Guest reviews

Windham Mountain Club

Why book

At a glance

Amenities & features

Amenities

Activities

Fishing styles

Water types

Seasons

Skill level

Best for

Climate

Lodging style

What's included

Included

Not included

Trip planning

Cancellation policy

Where you are

Nearby waters

Nearby destinations

Frequently asked

logisticsWhen are you open?

fishingWhat kind of fishing is available at Windham Mountain Club?

logisticsWhere do I park at Windham Mountain Club?

fishingWhat species can be caught near Windham Mountain Club?

logisticsDo you have EV charging stations?

activitiesWhat are the main activities offered at Windham Mountain Club?

generalWhere is the Snow Tubing Park?

generalWhere is Windham Mountain Club located?

activitiesDo you allow uphill during the winter?

lodgingDoes Windham Mountain Club offer lodging and meals?

activitiesCan I hike on property during the summer?

generalDo you offer boot fitting and/or ski tuning?

bookingCan I cancel or reschedule lift tickets?

generalDo you have a Skyride?

bookingHow do I check to see if there is availability on the days I want to ski/ride?

logisticsWhere can I pick up my lift ticket?

generalWhere do I put my lift ticket?

bookingWhy is WMC encouraging purchasing lift tickets in advance?

bookingHow far in advance do I need to purchase my lift tickets?

bookingAre lift tickets transferable?

generalCan I purchase a Skyride for sightseeing?

bookingDo I need a lift ticket if I'm only going to ride the magic carpets?

bookingCan I buy tickets in person at the window on the day of my visit?

bookingWhat happens if there are no tickets available on the day of my desired visit?

bookingHow do I purchase tickets for a child who is 6 or under?

bookingI can no longer visit on the day I originally purchased. Can I reschedule my lift ticket?

bookingWMC & Ikon Pass Partnership Update?

fishingWhat fishing gear do you provide?

lodgingWhere are the lodging packages available?

Guest reviews